Katrina Fearn, Client Service Manager at Surety, is an absolute pleasure to work with!! She is always highly responsive, and has provided me nothing but excellent service since our first interaction. I highly recommend working with her and the Surety team. They will always go above and beyond. Thank you for all that you've done!
I have been working with Steve Shike and he has been so helpful. I purchased the wrong bond and Steve instantly requested a refund on my behalf and called back with the good news. I appreciate him for helping me figure out my situation in such a timely matter. Thank you Steve for responding to my calls and emails promptly.
Katrina and Surety Solutions was awesome to work with and made the process seamless. Even after I, PERSONALLY, made a mistake and caused a delay, Katrina was able to spot my mistake and kindly address the error while still delivering my bond as if nothing had happened.I have nothing but good things to say about Surety Solutions.
Katrina and Surety Solutions were very helpful and fast. I needed to change the bond I ordered and they handled that within minutes. Their response time to emails and request were great and that is why I will continue to work them both. All I ask for is relatively decent response time when there are issues that need resolved and Katrina far exceeded that and was friendly on top of everything else. Well done.Kris
Surety Solutions has been the most amazing and easiest company to work with on Bonds in my past 17 years of doing insurance. They are very quick to respond and very personal to work with. Jake Durrant is absolutely the best!
I had the pleasure of working with Katrina Fearn to obtain mortgage broker surety bonds and I can say with zero hesitation, that she is wonderful to work with. Extremely responsive, communicative and helpful. Surety Solutions + Katrina = Great Partnership. Thanks!!!
I needed a copy of my bond and with people working form home I thought is was going to take a long time. I got an email with the copy of my bond with in minutes. Never seen anything like that. Very Professional and fast response. thank you for good business ethic
I bought a surety bond for my business. The name on the application has my middle name on it and the policy didn't. That would or could have created a problem. I wrote to customer service to complain. Well not complain but ask for it to be changed. Since it was Thanksgiving weekend I wasn't expecting to hear back till this week sometime. Well to my surprise it was "Very" Quickly. JD was very helpful and professional. Fixed it then contacted me with the corrected version. Couldn't be happier. " Good Business is Good Business"
Surety solutions handled my request for a Guardianship Bond professionally, with great care and provided great value to my family. Of all of the insurance companies I contacted for my need, Surety Solutions was by far the most responsive, courteous and knowledgeable. I very much appreciate their fine service!!
Surety Solutions is a fantastic company to work with. I was in a unique situation and was having trouble finding a company willing to underwrite an estate conservatorship bond for me. Surety Solutions took the time to listen to me and shopped around with their underwriters and found someone willing to underwrite the bond. Having to experience the probate system is a major headache; however, Surety Solutions makes sure the bonding portion of it does not have to be 🙂
My experience with Surety Solutions agent (Katrina) was professional, solution-driven and responsive throughout the whole process. From applying for a bond quote to purchasing and receiving the bond was simple and efficient. My questions were answered promptly with upbeat attitude and patience. Customer service definitely exceeded beyond my expectations. I would certainly use their service again in the future.
This place was actually super helpful, and really speedy! Their blog on their page has nice, easy to follow information, and their staff are super friendly and helpful. I was looking all over for some of this information, trying to weave through weird shady looking sites, and Surety Solutions really is the one to go with. quick, clean, trustworthy, professional. Thanks for all your help!
I worked with Cryssi at Surety Solutions in order to secure a $900,000 conservator bond. Their quote was by far the best out of several companies I requested quotes through ($2,110 vs. $3,500). Cryssi was always very helpful and responded very quickly during business hours and often during after hours via email. I will continue to work with and renew with their company especially if their quotes and customer service remain this excellent. Thank you again! MikeSo just an update to my original post. It was time to renew the conservator bond this year and Cryssi at Surety Solutions made the process extremely streamlined and convenient. I received an email stating it was time to renew the bond with a link to pay online. My rate didn't change at all and it took about 30 seconds to renew my bond. This has been an easy, convenient, and one of the most affordable companies to work with. Some of the best customer service in the market which is sometimes hard to find these days! Thank you again for an affordable quote which was seamless to renew. Thank you Cryssi!
I needed a California Certificate of Title Bond so I came to there site. This company was very professional and helpful. I appreciated there live chat options. There website was easy and fast to use. I had to call in and speak to someone and he (Thomas) was very helpful and polite. Thank you guys for a great experience if I ever need another Bond I will be using your company for sure! Keep up the great customer service. Thanks again!
Thank you Thomas and Katrina for the superb professional, fast service you both provided me. I shopped around online for a few days comparing Bond Companies and calling asking questions, and praying. Your website is a cut above the others; your process is quick, straight forth, no tricks nor confusion, but honest online service!I received a Great Rate for my bond compared to other companies, saving me money!Thomas answered my questions upfront with patience & clarity; & Katrina was right on top of email correspondence, my invoice, I received my email bond copy in hours of applying online & hard copy I received next day!Surety Solutions of Gallagher's overall process, Thomas & Katrina made sure, my experience with them was overall stress free, affordable & outstanding!I am still amazed how fast I received my hard copy bond from the time I started to finished, and with FedEx, I had my bond, No errors in my hand the next day! I thank GOD for the stress free & excellent service I received !
Beau was super helpful when I had questions about buying a used car from a seller with an unusual title situation. I have not bought a used car before, so it was very reassuring to talk through my concerns about the situations and the safest ways to move forward. He thoughtfully responded to my inquiries without pestering for my contact info or trying to sell me products - such customer service is hard to find these days! Thank you!
I had been dreading the red-tape of obtaining a surety bond for a lost vehicle title. I had just obtained a quote from another company online and was not pleased with the price. Surety Solutions was less expensive---by far---and their service was outstanding: efficient and polite. The quote was obtained, approval given, and the transaction was complete in a just a couple of hours. I could not be more pleased!
Huge Kudos to Cryssi @Surety Solutions! Thank you for being so responsive and accommodating with helping me get my Bond taken care of. It was a pleasure working with you and your company!Rob with Caliber Auto Sales
Cryssi was my rep. Responds back on a timely manner. She goes above and beyond to insure customer satisfaction! I will do business with Surety Solutions again and recommend to others! Thank you Cryssi! From Bridge City Cleaners!
Cryssi saved the day. We were finally ready to submit our DBO app and realized we had the bond created in our previous business. Expecting a significant red-tape delay, we reached out to Cryssi who managed our little crisis with not only absolute professionalism, but with expedience. She was also so personable!
Cryssi & Danielle are great to work with. Very responsive and solution minded. We needed to extend the dates of our coverage and paperwork to show that coverage. They responded quickly and took care of us right away. Thank you!
Visited and contacted several different surety bond websites prior to seeing this one. Had my bond purchased in less than 10 minutes!!!!! Spoke with Cryssi and she was very professional, answered all of my questions and had my surety bond emailed to me within an hour, will receive the original one tomorrow morning!!!!! So pleased with Cryssi and the ease of obtaining the bond. Lastly, out of all of the places I contacted, this surety bond was $75.00 less than all of the other places that I checked into.
Great Customer Service! Was able to process my request and also review great information they provide - step by step guide amazing! quick and easy- best part of dealing with Title issues- HIghly recommend
I've always had the best experience with this company, and often try to imitate their high level of service in my own company. Cryssi answers my questions quickly and paperwork gets mailed right away. They obviously follow an efficient system that flows throughout the organization. Highly recommend!
Great company, really informative and responsive. Thomas was super helpful and patient as he walked me through a million questions that I had. I dealt with a few other less helpful companies before I selected this one. Highly recommend.
WOW! I am so glad I found this site. I called a local company and they wanted me to fill out and email so much information. With this company it was all online and easy and super fast. I also messed up and put the wrong expiration date and it was so easy to chat online and fix it. I paid for the faster shipping which is 2 business days, its so worth it. Thanks again Surety Solutions and to Beau who I was chatting with online, you were awesome.
Surety Solutions was very helpful with answering son tough questions that I had. They were honest enough to make a recommendation to me, even though that recommendation would mean that I would not likely end up being a customer right now. However, I will definitely keep their number on file!